Rental Terms
All vehicle rentals in Shepherds Bush are governed by a comprehensive Rental Agreement, which you will receive at the time of booking confirmation or upon collecting your vehicle. This agreement outlines the specific terms, conditions, insurance information, and any applicable charges, along with your responsibilities for the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will take precedence.
Eligibility Criteria for Car Hire
Renting a Vehicle in Shepherds Bush
- To rent a vehicle from Car Hire in Shepherds Bush, drivers must be at least 21 years old, although age limits can vary based on vehicle type. Those under 25 may incur additional fees. A valid driving licence appropriate for the vehicle category is required, along with valid identification and proof of current address. Payment information and a security deposit must also be provided, as well as meeting any further conditions outlined in the Rental Agreement.
Booking and Payment Options
- Reservations can be made through our website, by phone, or directly at our Shepherd's Bush location. A deposit may be necessary to confirm your booking. Full payment and a security deposit are generally required at the time of vehicle collection. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through established payment providers.
4. Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is important to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be created and signed to document the state of the vehicle. Return the vehicle in the same condition as it was received, accounting for normal wear and tear. Any new damage will be evaluated and charges will be applied as necessary. Ensure the fuel level matches what was provided at the start of your rental; refueling fees will be incurred for vehicles returned with less fuel. Late returns could result in additional charges, so please contact us if you expect a delay. You are responsible for any parking fines, traffic violations, or other charges that arise during your rental period, along with an administration fee.
Insurance and Liability Policies
- All rentals come with basic third-party insurance included. Full details regarding coverage and any excess amounts can be found in your Rental Agreement. There are options for additional insurance to lower your financial responsibility. Review these options closely, as you will be liable for damages or loss up to the excess amount unless additional coverage is purchased. Any damage resulting from negligence or misuse will remain your responsibility, regardless of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- Prohibited activities include any illegal use of the vehicle, such as racing, rallying, or off-roading. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is strictly forbidden. Driving under the influence of alcohol or drugs is prohibited, as is exceeding designated passenger or weight limits. Any travel outside agreed geographical boundaries requires prior authorization.
Breach of these terms may lead to rental cancellation and fees.
Liability Limitations in Shepherds Bush
To the fullest extent permitted by English and Welsh law, Car Hire will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, that may arise from your use of our services. Our total liability for any claims will not exceed the total amount you paid for the rental during the previous 12 months. This limitation does not affect our liability for death or personal injury resulting from negligence or for fraudulent misrepresentation.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will be handled exclusively by courts in this jurisdiction.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Your ongoing use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us.
Shepherds Bush Car Hire Services
Shepherds Bush, London W12
Contact Us: Shepherd's Bush:
442033694208